IMM Reports Continued Growth and Customer Acquisition in 2014
IMM had record growth in 2013 and maintained similar performance for the year just ended. The company observed three key trends:
- Understanding of the value of workflow technology. A number of IMM customer organizations took their eSignature environments to the next level by adding an automated workflow. IMM’s workflow technology helps organizations control essential eSignature processes while creating new efficiencies around electronic transaction processing;
- Ongoing remote eSignature adoption. An additional 100 new customer organizations selected IMM’s cloud-based remote eSignature service, Document Exchange, in the last 12 months. Easily integrated with other business applications, this platform allows consumers to sign documents at a place and time of their choosing; and
- Embracing teller line efficiencies. Many financial institutions turned to IMM’s Teller Item Capture to truncate check items earlier in the processing cycle than they were previously using with branch capture solutions. Other financial institutions simply switched from existing teller capture platforms to IMM’s technology for a modernized environment that offers features such as ECL automation, flexible sort options, and a fraud and loss prevention capabilities.
“We attribute another year of exceptional growth to an extremely hardworking team and to the willingness of our customers to entrust us with the technology and services they rely on every day for smooth, secure operations and happy consumers,” said Chuck Klein, IMM’s CEO, and president. “In 2015, we expect to see a continued trend of business organizations relying on technology to accomplish more, faster and at a lower cost. IMM looks forward to new partnerships and to helping advance transaction environments for business organizations everywhere.”
About IMM
Based in Linden, N.J., IMM develops and delivers innovative technology solutions that enable financial institutions to electronically streamline their business operations and processing environments. With a strong and secure legacy of serving more than 650 banks and credit unions with solutions for eSignature capture, business process (workflow) automation, and document presentment, IMM continues to create advanced software applications that promote clients’ sustainability while dramatically increasing productivity and operational efficiencies. The company is a longtime advocate of eSignature adoption and education, active in ESRA to advance the public’s understanding of issues surrounding the use of electronic signatures and records.
